01 — PRESENT
Operations & Administration Manager
Corporate Structuring · Governance · Digital Transformation
Current professional focus across operations, corporate services, governance, client-service delivery and digital transformation.
Understand what success looks like. Identify what it takes to get there. Take ownership of the work that lets others focus on what matters most.
01 ABOUT ME
Operational excellence is built where governance, systems and people align.
Bringing structure to complex organisations.
I work at a rare intersection: institutional corporate governance and hands-on digital systems delivery. I design and direct the operational backbones of complex organisations — structuring cross-border entities, leading high-performing teams and architecting single-source-of-truth CRM platforms that turn fragmented workflows into disciplined, scalable infrastructure.
MORE ABOUT ME02 PROFESSIONAL JOURNEY
A career shaped by operations, people and transformation.
02 — PREVIOUS
Operations & Administration Officer
Corporate Services · Corporate Administration · Client Operations
Hands-on experience across corporate structures, entity administration, client onboarding, KYC/CDD, banking coordination and international stakeholder management.
03 — EARLIER
International Client Experience & Business Operations
Jumeirah Group
Experience spanning VIP client service, CRM-based loyalty operations, executive support, international sales coordination, financial administration and cross-functional business operations.
03 CREDENTIALS & RECOGNITION
Credentials built through continued learning and professional experience.
Chartered Governance Institute
CG Affiliated
International Diploma in Governance, Risk and Compliance
SchillerLanguage SchoolGerman Language
A1 Completed · Continuing toward B1Gen AI Engineering
Outskill · Certificate of Completion04 EXPERTISE
Areas of focus.
Corporate Services & Governance
Foundations · SPVs · Holding StructuresEntity Administration · KYC / CDD · Banking Coordination
Operations & Administration
Operations & Service Delivery · SOPs · Process ImprovementProject Coordination · KPI Reporting · Team SupervisionOne-to-One Goal Setting · Performance Reviews · Coaching & Development
Digital Transformation & CRM
CRM Implementation (Zoho) · Workflow AutomationDigital Forms · Data Workflows · Dashboards & Reporting
Client & Executive Support
VIP Client Experience · Executive SupportStakeholder Management · Executive & Event Coordination
Financial & Operational Controls
Budget & P&L Tracking · Expense MonitoringManagement Reporting · Process Controls · Records
Product & AI-Assisted Development
Digital Products · Prototyping · Low-Code / No-Code BuildAI-Assisted Development · Testing · Product Operations
Compliance & Risk Support
Sanctions & PEP Screening · Adverse Media · Due DiligenceFATCA & CRS Submissions · Regulatory Filings · Tax Transparency ReportingSource of Wealth / Source of Funds Corroboration · UBO Identification
Banking & Fiduciary Coordination
Multi-Jurisdictional Account Opening · Custodian RelationsPrivate Bank & Fiduciary Custodian Liaison · Account Mandate MaintenanceCross-Border Documentation · Wealth Manager & Advisor Liaison
05 SELECTED WORK
From process architecture to digital execution.
Selected initiatives spanning entity-centric CRM systems, automated compliance workflows and institutional operational controls.
CRM ARCHITECTURE & IMPLEMENTATION
Sanitised representation. Entity names and dates are illustrative.
Architected and deployed a centralised corporate-services CRM to replace fragmented spreadsheets — unifying complex entity hierarchies, compliance registers, digital onboarding and automated renewal monitoring.
VIEW CASE STUDYDIGITAL OPERATIONS
OPERATIONAL FLOW
01CAPTUREStructured intake
02REVIEWValidation checks
03ACTIONProcessing
04MONITOROngoing requirements
Entity Setup
- 1Company Name
- 2Structure
- 3Directors & Shareholders
- 4Business Activity
- 5Supporting Documents
- 6Declarations
STEP 1 OF 6
Company Name
Please provide the proposed company name(s) in accordance with applicable naming requirements.
Business and Company Names RulesEnter proposed company name
Enter proposed company name
Illustrative representation. Sample content only.
From structured requirements to connected workflows — designing digital processes that reduce manual handling, support compliance and create operational visibility.
VIEW CASE STUDYA selection of product concepts, digital experiments and independent projects.
EXPLORE OTHER PROJECTS06 PRIVATE ASSET STRUCTURING
Understanding structures for private assets.
Foundations, SPVs and related structures can serve different ownership, governance and investment purposes, depending on the jurisdiction, objectives and individual circumstances.
07 LET’S CONNECT
Meaningful conversations.
Strategic connections.
For corporate structuring, professional collaborations, product conversations or selected private introductions, I’d be happy to connect.